IT Managed Services

Support plans provide flexible and cost effective access to highly skilled and experienced IT professionals for on site and remote support, without the cost of a full time employee.

server

Clients are able to define the scope of work and level of engagement.

Plans may support:

  • Laptops, desktops, and mobile devices
  • Printers
  • Backup solutions
  • Firewalls
  • Switches and routers
  • Wireless networks
  • Engaging with ISPs for upgrades or resolution of issues

Support windows may be scheduled for regular business hours, evenings or weekends (to limit impact on business operations), or any variation (based on availability of technicians and existing customer commitments).

Customers who purchase Cyber Security Compliance Audits may also leverage hours from on site support plans to perform remediation, mitigation, and continuous monitoring activities.

Customers who purchase IT Project Management services may also leverage hours from on site support plans to move their projects forward.

RMF Divider

We provide support for:

  • Windows Client, Windows Server, Linux, Unix and macOS
  • VMware, Cisco, Palo Alto, F5 and Tenable
  • A wide range of storage area network solutions

For customers interested in virtual reality solutions, we can also configure and assemble systems capable of meeting demanding workloads.

We can assist with management of software licensing like Office 365, Adobe Creative Cloud, Quark, VMware, and others.